Shipping Policy
We proudly offer FREE worldwide shipping! Tracking and secure checkout are provided for all orders.
Processing times:
Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible!
Estimated shipping times:
Once your order is dispatched, depending on your country or region, the estimated delivery time is between 10 to 15 business days. Please consider any holidays that might impact delivery times.
***For further information regarding shipping and cancellation policies, you can email us at info@bukkub.com and we'll be glad to assist you with your order.***
Tracking your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your tracking number here.
Cancellation Policy:
- To cancel your order, send us an email to info@bukkub.com with your order details and we'll cancel it promptly.
- Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center.
Order hasn't arrived?
If you haven't received your package within 30 business days, your order is eligible for a refund or free reshipment. Please email us at info@bukkub.com.
***Orders placed between 1 January - 31 January 2023, are excluded from the 30 days money-back policy. During this period we have experienced shipping and processing delays due to a shortage in stock for the items.***
*** SHIPPING DELAY DUE TO COVID-19 - Please note during these times we anticipate our response time may be a little longer than normal but rest assured we will take care of you. We appreciate your patience as we are all in this together.
We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.